Came to them requiring help for repair/ replace of my damaged skirting and laminate flooring. The response was quick and efficient. Shanny even followed up a day after the job is done. Issac (same name as me with different spelling I think) the project manager came early on the day of work. He managed my expectation and his staff for the work to be done. Even the workers were very polite to inform me of their lunch break. Though it's a small project, the pleasant experience is enough to get me endorsing them to my friends and in future bigger project of my own.
Thanks TFG!Issac Elias (at Google Review)
The Floor Gallery gave my wife and me a cosy feeling the moment we step into their office. The sales rep Issac was impeccable in his service and details info. We were also very impressed with their overall work ethics and pricing. Though we were given some lower quotations by other firms,but we decided on The Floor Gallery as their materials and detailed overall planning really won us over. We will be posting our final review right after our renovation ends.Ngoh Alvin (at Google Review)
Joane from TFG was very patient and prompt to assist us. Impressive after sales service as they came down just to touch up some areas. Strongly recommend TFG to new home owners!Jason Lee (at Google Review)
TFG still the best after me and my wife did a comparison between (2 other resilient flooring companies) during the exhibition at Expo. I would like to thanks Elaine who did an Excellent job, her professionalism and she is very knowledgeable about the product. So we decided to use their product for our whole house. Lastly, we highly recommend to you - TFGKeith Ong (at Google Review)
Good service! Installed ERF in my home. Their eco resilient flooring (ERF) is the only resilient flooring product in Singapore that has Singapore Green Label certification. I had also looked into other flooring companies' resilient products but so far only The Floor Gallery's flooring product has green label! So to play safe, me and my wife have decided to install their flooring instead!Alex Koh (at Google Review)
Excellent sales and responsive service from Serene, great workmanship. Would definitely recommend to my family and friends!Spencer Wong
I am very happy to came across The Floor Gallery. A very professional service was given by Ms Serene Soh. She is very patient, friendly and answered all my quieries. I like my Eco Flooring very much. It gave me and my family a cosy and modern feeling with ERF grey trend. Thank you Serene and TFG.Nuraini Abd Rahman
We appreciate the time and efforts Shirley took to co-ordinate and follow up on the whole job. All aspects of the installation were carried out smoothly. We look forward to your post sale support if needed. Thanks!Mary Goh
Friendly customer service, Good workmanship, very neat and tidy!Harry Min
Very patient and detailed explanation of the product suitable for our needs. Thanks, Shirley.Lynn Lim See Chen
A hassle-free transaction. Workmanship is also good. Thanks!
Service and Product is good. Installation date agreed and no delay. Installer is very experience and helpful. Help to protect flooring after installation.Derrick Loo Si Kai