Quick, punctual n beautiful flooring done for my house. Thank you!

Jewel Ellyna Widjaja (at Google review)

Excellent job by the team from enquiring about product all the way to installation. Definitely recommend for all flooring needs.

Adeline Lou (at Google review)

Really happy I went with The Floor Gallery because the end product is of good quality and the installation team is efficient. Would recommend to others.

Firdaus Mohd Alip (at Google review)

I faced some quality issue on my vinyl flooring months ago, they revisited my place and sent in a professional team to rectify the issue by replacing the damage floor. Greatly appreciate Mr.Koh on your active follow up and addressing to my concerns during the entire process. The floor look great again!!

Desmond Neo (at Google review)

Great quality for their vinyl flooring and excellent customer service! Recommended!

Cheryl Wong (at Google review)

Good service and installation.

Aylwin Lam (at Google review)

Did bay window vinyl. The floor gallery was professional, and the job was done really quickly with great quality. An on-site assessment was done before the quote to recommend vinyl based on our requirements, and we were able to find a color that matched our parquet floor & skirting. Thank you!

Sarah Siau (at Google review)

Satisfied with the workmanship and the product. Friendly staff from sales representative till installer. Good job The Floor Gallery👍👏👏

Farhad Kechut (at Google review)

Elaine has been very helpful from the start, going out of her way to search for a specific size of wood that we wanted for our bedrooms. Floor Gallery charges a fair price for their flooring options and the workmanship is good. There were no delays to the agreed timeframe as well.

Clarissa Lee (at Google review)

After a few 'pop' and cracks on my previous tiles, been looking around for contractors and found out about the floor gallery online. Been liaising with Joanne Lim throughout and she was detailed in the explanation. After a few consideration with my family, decided to proceed with vinyl flooring. In touch with Isaac for hacking and kitchen tiles. He response almost instantly whenever I have queries, very efficient and also gave some ideas on the color and design. Although there's some hiccups here and there for the final installation, Joanne able to squeeze in for early schedule. So grateful to both Isaac and Joanne for their service. Still in awe with the new tiles

Kranky Cruzz (at Google review)

The skirting was well done and the installers patched the uneven spot to perfection. We loved the product.

Kenny Chen (at Google review)

Overall very satisfied with the service and quality of the vinyl flooring we got. If not for some hiccups encountered during the installation process, it would have been perfect.

Kelvin Hoong (at Google review)

Experience with floor gallery was amazing. Salesperson and installers were very helpful and friendly. Installation was done in a very efficient manner. Would recommend this company to those who wants do vinyl flooring in the future.

Akmal Rahmat (at Google review)

Good servicing recovery and also customer service. Quality is good too

Daphne Pang (at Google review)

Installation Neatly Done for Wood Composite Decking at my Balcony.

Hansen Setiady (at Google review)

We would like to thank Germaine for all the help she has rendered throughout the renovation process. Since we started to shortlist the vinyl selection, she has always been so helpful in sharing the different choices and helping us with the colour matching. When there are follow-up required on the installation, she ensured proper follow-up is done and we are very satisfied with her services. Highly recommend to look for her if you are looking for any vinyl flooring. The colours are nice and of good quality!

Kenny Tan (at Google review)

Overall my experience with the Floor Gallery has been quite positive. I would like to give TFG credit for their handling of a problem I had with a floor they installed in 2019. They provided a very good solution to a difficult problem, and behaved quite professionally in spite of the difficulties. Good companies are those that honor their commitments, and TFG does.

Rodrigo Echeverri (at Google review)

Germaine was friendly and responsive. Installers were professional. Would recommend to friends. Floor looks better after vinyl 🙂

Yang Shuyi (at Google review)

Just install roof terrace with decking and artificial turf - great product quality, workmanship and reasonable price. Thanks to Joane, she was very responsive and always try to answer all my queries at no time.

Budi Santoso (at Google review)

It was a great pleasure to be served by Germaine who had patiently explained to us the process, time to be spent on the installation and followed up closely by updating us with the installation information. Mamum who came down for the installation was professional and fast and was very detailed in his work. Two thumbs up to the team.

Emily Ong (at Google review)

This is the first time we try using vinyl floor tiles. We are very satisfied with the excellent service, good quality product and great workmanship. Our sales consultant is Germaine Low. She has provided us useful advice and guided us through how to choose the right tiles for our home. She has come for site measurement personally, checked with us to see if we were okay during the work was carried out, and assisted us to arrange for worker to trim our door. We are so impressed with her friendly approach and professionalism. The Floor Gallery is definitely one of the best. Thank you.

Angela Cheng (at Google review)

Prompt service and clear/easy to understand details provided by Cyrilla. Good quality workmanship provided by installers Lokman and Mamun, kept to schedule and complete all works on time. Keep up the good work!

Alfred Koh (at Google review)

Great service from Germaine, very informative and good follow up

Victor Ho (at Google review)

Had my vinyl flooring done by The Floor Gallery and absolutely love how it looks. We went to their premises to ask about their selections, and Cyrilla was so pleasant to us from the get go. We didn’t know anything about vinyl flooring, so she patiently attended to our queries, offered some recommendations (based on the type of flooring that we currently have), and ensured that we understand the pros and cons of each type that they have. We ended up choosing not to hack anything but simply opted for overlay vinyl. Cyrilla’s great service continued until the very end. She continued to respond to all text messages promptly, even went as far as apologising for not answering outside of working hours on a public holiday (which was totally understandable). She was also able to provide me with tips on how to care for the flooring. By far one of the best and most proactive we’ve worked with for renovation works. Delivery of the flooring itself went well. The delivery person was polite and careful not to damage my apartment. As for the installers, Roy and Mamun made sure they meet my preferences during the installation, right down to the tiniest of details. The door trimming was done without a hitch, and they even reaffixed the bottom locking mechanism for me. There were times when I wasn’t 100% sure about what I wanted (like where to end the flooring near a doorway leading to a section with hardwood flooring). But they were able to provide solutions where I wavered, and I’m glad I ended up taking them on their word. Installation was an efficient and smooth process from start to finish. Overall, great experience for me!

N O (at Google review)

We’re very pleased with our new floor. It was laid very efficiently and with a minimum of fuss, and nicely cut around the edges where the walls are irregular. Thanks very much for a professional service

Clive Taylor (at Google review)

Great experience and Excellent customer service from Yvette. She is very patient and has a positive attitude. Love our beautiful & solid decking from TFG. Thank you! 🙂

Michael Soh (at Google review)

Great service , very fast and efficient . Germaine was very helpful in choosing the right skirting for our vinyl flooring. Good Job Germaine!

Sarah Baker (at Google review)

The sales advisor is very helpful and knowledgeable. He advise us on which quality that is perfect for our home. Always available when needed. Definitely will recommend him and his team to our contacts.

Ummairah Jasni (at Google review)

Not very often will you find a contractor that takes pride and full responsibility in their work. TFG was not only professional in their work and installation , they never shy away from any touch up and/or rectifications and took it upon themselves to finish to Customer's satisfaction. What more can you ask for ? More than willing on every penny spent. Good job!

Kit Juli See (at Google review)

Was sourcing around for unique vinyl flooring designs and chanced upon the one from floor gallery. They have a huge selection of designs to choose from and we found a perfect color base that would suit the theme of our house. The tiles would require my doors to be trimmed and they did it with minimal damage/scratches on the existing wood. Would recommend!

Yuhong Loh (at Google review)

My husband n me was very pleased with the job they did for my planter area. Ms Cyrilla patiently explained the difference between the plank which helped us to make the right choice. She follow up well till finished the job. The workmanship and attitude of the installer Joel and Rebel is excellent. They are such a good team n sure I will choose them in future and recommend to my friends. Mrs Chan

Natalie (at Google review)

Got TFG to do up decking at my planter. The installers did an amazing job! They were fast and neat! Cleared up all the debris before leaving. 2 days ahead, a few panels started clanging and called salesperson JT and she got the guys to come again to check. He had to remove most of the slates to get to those needed fixing. Rectified and checked after every few slates has been laid. Great team with professional service!

Nor Farah (at Google review)

Glad I found TFG. Excellent workmanship from the installer, provide professional feedback and conscientious worker. Happy with the whole customer service experience from sales, delivery to completion!

Tiffany Tan (at Google review)

Superb customer service from Ms. Germaine who did the onsite visit and advised on various products the The Floor Gallery can supply. We choose the LINEA Engineered Vinyl Floor which is an outstanding product from Belgium. It was a pleasure seeing the installation team laying the flooring and installing skirting, very good workman ship !! I will contact The Floor Gallery for the next projects in our home and happy to recommend Ms. Germaine to my friends.

Olaf Knuth (at Google review)

TFG offers a fast, detailed and affordable approach for their customers. Appreciate the help given and really love the outcome! Thank you Germaine for your help and also to the workers who stayed till late to finish the entire unit over the course of 3 days! My cats love the new floors too!

Intan Khalid (at Google review)

Usually I tend to use a design company to do any renovation works. This is the first time that I have directly communicated with a product provider - The Floor Gallery (TFG). Thanks to TFG for their good understanding of the work and providing with high quality natural solid teak wood and perfect finishing. My little cat can enjoys her outdoor life in Singapore now. Thank you!

Joylynn Chen (at Google review)

Joane and her team were wonderful to deal with . She was patient and helped me choose the right vinyl as this was my very first time . Her team of two who did the installation was efficient and got the job done within a day . I would strongly recommend using the floor gallery for their reasonable pricing and great service .

David Chiang (at Google review)

Wonderful job done. Sales executive, Germaine was very persuasive and helpful .

Radheka Singh (at Google review)

The sales person Germaine who has been very patient to answer all my queries before I made up my mind to choose The Floor Gallery to replace my existing decking . Products wise so far I am quite happy with that as well the workmanship.

Chua Kwang Yeow (at Google review)

Despite an initial hiccup on materials that put the one day timeline at risk, the decks were delivered and installed on point. workmanship is of great quality and gaps between the decks are consistent and well spaced. Thanks Joey for the quick communications to and fro.

Paul Wong (at Google review)

Very efficient and straightforward service. I engaged Elaine from The Floor Gallery to sand and varnish my balcony. The end product definitely lived up to my expectations with its quality finishing. 10/10 would recommend for anyone who is looking for flooring solutions in their home.

Raihan Rozaili (at Google review)

Good workmanship and skilled workforce. Good sales & service.

Veloo Suppiah (at Google review)

Thank you TFG. Well done! Had my access area balcony done with decking. The workers started on 27 oct & completed on the 28 oct 2020 as scheduled. I & my wife are so happy that the job was well done by their professional & experience workers. Now we felt like we are living in a new home each time we see our new decorated balcony. Will definitely engage TFG again for our next project when opportunity arises. Thank u once again TFG.

Nasser Ismail (at Google review)

It was a good decision to go with TFG. I got a response quickly after enquiring on the website, and was put in touch with Darren, who came by with samples and gave advice on which type of tile was most suitable for my needs. He was professional and knowledgeable. He was also quick to respond when I texted him over the phone. The installers and guy who came to deliver the boxes were also nice people. All in all, a good experience.

Joelle Lai (at Google review)

Excellent customer service from Darren and team!

Erfandy Kusnadi (at Google review)

Very satisfied with the efficiency and excellent service. Quality vinyl flooring done, thankyou Joey! 🙂 very much appreciated ☺️

Vicky Lee (at Google review)

Happy with the aftersales support and very engaging throughout the project. Vinyl floors completed just in time for the record cold weather here in Sg, and feels nice to have a warm touch to the feet.

Hadi Hayat (at Google review)

Joey Tay was very patient and accommodating to my family's needs and she went to extra mile to make sure that our flooring needs were met in a timely and efficient manner! Thumbs up!

Weihong Neo (at Google review)

Excellent quality of materials and services. Very satisfied and hope to deal again in future

Jung Ho Lee (at Google review)

Very impressed with the company and especially Darren Ong. Excellent customer service with the right attitude. It's the staff that creates good reputation for the company. Darren Ong is definitely a gem and valuable asset to TFG. Thanks for the good work.

Boon Ling Teow (at Google review)

Good variety. Pleased with the quality of workmanship for the decking done, as well as the service rendered by Yvette

Ryan Seah (at Google review)

excellent quality Vinly floorboard. Joey is very responsive on the request and coordination.

SeeKian Ng (at Google review)

The outcome of our new Deck was amazing! Thank you to Joey Tay who helped us to put together the Color and material to install, she was very patient and knowledgeable 🙂 we are well pleased with the outcome. We chose walnut composite decking, very beautiful! The ground-team who worked on removal of old and replacing to the new was very skilled and attentive to details. I am impressed. Thank you very much The Floor Gallery!

Cathei Basilio (at Google review)

Kudos to Germaine & team for facilitating the entire process! The design & color truly compliment the overall look & feel of our new home! The installers were meticulous yet prompt throughout the process. Our new flooring from TFG is no doubt one of the main eye-catching feature of our home! Thank u TFG once again!

Alfian Johan (at Google review)

It’s a great experience to work with TFG for your home flooring! They have a dedicated team, provide great service and quality work! I had my home flooring done 3 years ago and was satisfied with the results. Recently, some pieces were clipped due to the computer chair. I notified TFG and they scheduled a timing to replace the damaged pieces. The work was smooth and efficient just like the first time. A thanks to TFG for the guarantee of a great product and also backed with fantastic service! Keep it up!

Jason Ho (at Google review)

Germaine, the sales rep is very helpful and prompt in responding to our requests and questions. Overall, we are very satisfied with the excellent workmanship of the workers in laying the vinyl tiles in our whole house.

Michelle Tan (at Google review)

The floor gallery is very knowledgeable and professional. We wanted a special premium oak vinyl flooring and they have exactly what we wanted. Joey is awesome in helping us select the right vinyl for our new place and took a lot of effort to explain the installation process to us. Overall great experience and loving our new floor!

Mark Lim (at Google review)

Amazing selection to choose from at the show room. Was attended by Joey who was really patient and helpful. Initially required a bit of touch up work but was dealt with promptly. Completed works look amazing and a highlight among the room renovation usually mentioned by friends when they are over.

Bryan Pillai (at Google review)

This is the 1st time I have visited floor gallery. My family is actually looking around for more option. But 1 sales executive stands out to help us and that is Germaine Low. She is very patient advising and guiding us. Suprising she has went to a big extend to keep showing us and putting her effort despite us asking so many questions for hours. At the end we have accepted the offer and it is a good quotation provided from her too. She even advise us on the design too. Plus the staff that construct the flooring is very professional too ensuring that the job is done perfectly too. If anyone looking for a floor specialist, I recommend this company and pls look for Germaine Low. Very patient and professional sale executive.

Sinvn Masteryeos (at Google review)

I am pleased with Darren & Jess service. They are very efficient and proactive in doing things. The quality of the vinyl and workmanship was good. I was around when their worker are in the midst of laying vinyl and i would like to commentate the skill of their workes. Thumbs up to The floor Gallery for having such a great and wonderful team!

Justin Tin (at Google review)

Joey from TFG is helpful and able to explain the details well. Prompt follow-up and timely installment done, hassle free. Workmanship is good and recommended for new home owners who is looking for outdoor deck.

Tm W (at Google review)

Have been TFG's customer 3 times round. Always a positive purchase and user experience is always excellent. Top grade products with nothing to complain about. Love the vinyl flooring. Easy and convenient to use. Safe for kids and easy to clean. Thank you and will always be back!

Boxun Chew (at Google review)

+ professional sales officer, site manager and workers prompt replies via Whatsapp flexible timing for site visit reasonable pricing quick assembly for custom gate (within a week)

Chester Chen (at Google review)

We engaged The Floor Gallery to do up our flooring for our flat. It was a pleasure engaging their services as the service was prompt and informative. On the actual day of the renovation, the workers came early and also worked swiftly and with quality. I would strongly recommend The Floor Gallery. Thank you for the pleasant experience!

Michelle Leong (at Google review)

Very good quality materials. Excellent service by The assistant sales manager, Shanny, and installer, Jahangir. Highly recommended, Thank u so much

ita loesi (at Google review)

Was served by Shanny who fixed up appointment promptly to measure up the decking area for the balcony. She was sincere and made an honest recommendation for the composite decking. My family and I were glad that we went with her recommendation. Work was carried out within the scheduled dates. Installation team comprising of Akram & Reaz provide us with good service and workmanship. Overall pleasant experience and will recommend them to friends and family.

Wei Jie (at Facebook review)

I have done my review 2years ago and i promised to Isaac(my servicing agent) that i would review 2yrs later. My review- 2yrs from now, the flooring has not changed abit, no joke, we hosted regular parties at my place and almost most of my guests always complimented on my flooring and the minimum fuss to taking care of it. We have intro alot of our frens to The Floor Gallery not by our opinion but from their own views. Thank you guys for making my place a hit and you guys will always be in our "Thank list"

Alvin Ngoh (at Facebook review)

Engaged TFG for hacking and retile with vinyl. Lawrence was fast and responsive with my enquires. Daily update of the works included before and after hacking of my old homogeneous tiles. Quality of vinyl is good and it was pet friendly. Works were completed within the days given! Thank you TGF

Janet Ong (at Facebook review)

I was looking for laminate overlay for my living and bedrooms area and came across The Floor Gallery. I requested for a quotation, and Shanny, their sales rep, contacted me on the same day and arrange to come down to my house for a site assessment. She showed us different samples including vinyl and laminate and explained their differences. She is patient and sincere in her practical views. The decking installation was prompt, professional and displayed good teamwork over 3 days. Site supervisor Mr Alam and installer Mammu and Thihmo displayed excellent worksmanship. They helped us to solve many site issues such as the main gate was unable to close when vinyl was overlayed. Mr Alam suggested to install some washers to increase the gap and without further delay, rushed down to purchase suitable washers. And Thihmo removed and repositioned the latch. Even though the gate was not their business and forte, their resourcefulness really impressed. My wife Cheryl and I were very satisfied with the final installation, really. Our house area looks modern and my kids said "it is cool !" Thanks a lot Shanny and the team! I would strongly recommend The Floor Gallery to anyone who wants to do their house flooring. Aaron amd Cheryl

The Animalist (at Google review)

To serene and marvin. U all the best. They are excellent and professional in service, quality and workmanship in their work.They even come down to QC check together with me to make sure all job is superb before handover. I and my wife and baby are very happy with the service n our needs until the end with superb job done at my home.The vinyl on their advise from serene n marvin are up to my standard.For those who read this feedback and interested to know more, Please approach serene and marvin. Highly recommended products n customers service.?????? From Yusof

FORGED AHEAD (at Google review)

Approached TFG for hacking and retile with vinyl. Sales Rep Lawrence are very responsive with messages. Lawrence and his team are very friendly and helpful too! Fast work and was completed within the the given period. No hassel overall!

Net (at Google review)

Sales representative ms shanny came on Monday morning 22nd July. And my floor completed on 24th July even with terrazzo hacking too. Fast installation with good altitude installer Mammu and Akram. I love my new vinyl floor and new pvc skirting. Definitely will recommended to my friends.

tan Chee how (at Google review)

Great service . Thoughtful and empathetic on customers needs . Well presented and knowing the product well with very clear description . I am satisfied customer . Out to Serene Soh

Lee Victor (at Google review)

Overall pretty satisfied with both product quality and workmanship. Flooring installation very professional and well done. My only feedback for your improvement is that perhaps you could come earlier (workers reached only at 11am due to delivery elsewhere.. this caused a bit of rush at the back end of the day finished almost 6pm..) and also pls equip your people with all the auxiliary eqp like VACUUM CLEANER, extension cord (come do carpentry trim door never bring ext cord is quite unbelievable..). and you ran out of silicone too halfway. But OK la these things happen - i can still give you guys five stars.. As mentioned, I'm pretty happy and will recommend you guys. The ETEC vinyl i chose really feels like wood grain under my feet... feels solid. special kudos to your man Lawrence Ong as well, from the point of first contact at showroom, to recommendation of product (answering my 1001 questions is not easy) , to onsite visit, and managing the actual installation itself. Pricing not the cheapest (I didn't choose the 4.80 psf promo vinyl and opted for the more ex ETEC 2019) but my floor now looks premium.. thumbs up fellas!

Kelvyn Chin (at Google review)

Visited the showroom and had good vibes. Contacted TFG and was attended to by Joane. Joane was professional and prompt in replying my queries. Good job to the team that did the leveling and assembling of the vinyl flooring. 100% satisfied customer. highly recommended.

Zhongping Bai (at Facebook review)

Great service by Lawrence and the installation team. Lawrence was at site on the day of installation. He update me on the progress. Once done, he told me to inspect and he followed up on the defects that I feedback to him. Overall I am pleased with his service, installation team and ETEC vinyl recommended by Lawrence.

Nurazhan Shaffeeie (at Facebook review)

Excellent service and good workmanship. The sales rep service was also great. Although it was only a small area in my house for my work, they gave great attention. Highly recommended.

Anh Jay (at Facebook review)

I went to look for Floor Gallery after i had a bad experience with a previous contractor - i was skeptical at first. Lawrence met me at the showroom and shared with me what could be my options for the vinyl flooring for my parents home. I told him about the previous contractor and how that previous contractor had cheated money from my dad - so my dad was already a bit apprehensive about hiring a new person. Lawrence came over to look at my parents place - superbly patient in answering my dad’s naggy questions - and gave assurance he would personally help ensure it was smoothly executed. At first we were prepared for 1.5 days of work. His staff delivered the materials on a friday. On monday they were here bright and early - helped my parents get rid of some old furniture - and by lunch time the hall was done and they moved onto the kitchen. Lawrence himself also helped out as well - and what really touched us was as my dad cant walk well when he needed to use the loo - the workers actually stopped work and helped bring him to the loo ensuring he didnt fall —- my dad was so touched by their kindness. For a grumpy old man, it really put a smile on his face. All in all - I am very happy and appreciative of Lawrence and his team. Our small hall and kitchen now looks brand new. Thank you Lawrence for your patience, kindness shown to my elderly dad and the teams’ professionalism!!

Mon MY (at Facebook review)

I engaged The Floor Gallery for their service to replace my old laminated flooring. We made an appointment with the staff who came down to our apartment with samples and gave us a talk through on what are the pros and cons of laminated flooring vs vinyl flooring. Through very good advises, we decided on the design and works were carried out as scheduled. The workmanship is commendable. Highly recommended.

Clarence Yeo (at Google review)

I was looking for Laminated flooring and got in touch with The Floor Gallery through Google search. Before Shanny came down to our place, she asked us to send her photo of our old laminated flooring and our furnishing. So that she can bring down appropriate samples to match them. She was very professional, knowledgeable and provided good advice and explained everything to us in detail. The quality of their workmanship is very good, they are much better than the previous installation especially the skirting. We are very happy with the brand new look.

Ernie Lee (at Google review)

Lawrence has been my single point of contact since responding to my online query. Eventually TFG was selected partly because I was impressed by his promptness in response & punctuality. Lawrence was very patience & meticulous during the initial measurement/selection process . I ended up engaging them to overlay all 3 levels of my home instead of just the ground floor. I was very satisfied with my new flooring and special mention to the workers who worked into late hours to complete the job in time and Lawrence for following-up very closely throughout the entire process, even post-installation. I would highly recommend TFG for vinyl-floor installation, thanks again for the beautiful floor!

awong147 (at Google review)

Though the initial visit was a short one Shanny manage to explain.Initially the price was rather steep comparing. Finally agreed on a reasonable price. Shanny follow up with the measurement and the start up installation.it takes one day to complete the Balcony. All done to satisfaction. ?

Meer Mamood (at Google review)

We were attended to by Serene who gave us excellent service throughout the entire process. She was very accommodating and very helpful in explaining to us about the type of flooring we chose. The entire process of consultation and installing the flooring was really speedy and fuss-free. Workmanship was really good. We’re really happy that we chose TFG. Thank you Serene and TFG! ?

Nur Aini (at Facebook review)

Excellent service from Lawrence. He is very professional and good knowledge of the products. No hard selling! Very happy with the vinyl flooring and amazing job done by Akam who is patient and hardworking. They managed to finish the whole house within 1 day. Very good quality. Strongly recommend The Floor Gallery.

Cheng Lim (at Facebook review)

Joane was so friendly & accommodating. I requested for installation during my absence and left all moving and cleaning up to TFG. When I came back from my trip, my flooring was beautifully done up and they cleared up all the debris for me. I was so impressed by their after sales service despite it was only a small job. Thanks to Joane & Team.

ThisAbledLiving Yol (at Google review)

I had a very good experience with the company. The sales guy Koh was simply excellent! He was very prompt in following up on my requests and the service was just so good. The price for my decking was also very reasonable. Will definitely recommend to my friends. Good job Koh!

Allan G (at Google review)

I initially wanted to engage their service to overlay vinyl or laminated wood on my old parquet floor. Was served by Shanny who fixed up appointment promptly to view the condition of my existing parquet floor. She was sincere and made an honest recommendation to polish and make good the defective areas of my parquet floor rather than overlaying as she felt that my parquet flooring is of good quality wood. This compared to my original choice was definitely a cheaper and better option. I am glad I went with her recommendation. Work was carried out within the scheduled dates. Although we spotted some minor defects subsequently, Shanny was prompt in attending to my feedback even though she was out of town. I am also thankful to Alam who made the necessary follow up to make good the defects. An overall pleasant experience and will certainly go back to them if I need their services in future.

Jenny Koh (at Facebook review)

Marvin delivered us the excellent service throughout the entire process. He always fast in reply on our enquiries. Workmanship is good! Marvin even do the final check before our final payment. TFG definitely deserve the good compliment! We’re satisfied the service and worth of money!

Fionice Teoh (at Facebook review)

Very happy and satisfied with TFG pre and post services even after nearly four months of installation. We might consider to install for our kitchen as well. Thank you Joanne and your fellows workers for the professional advice and dedicated service. Definitely will recommend to my families and friends. From owner at Blk 11Joo Seng Road.

Ang Jia Yin (at Google review)

Shanny is very patient answering all my questions. During the installation, her men also did a very good job, they come to me from time to time to check with me, provide me some solution before i made decision. Good job!

Lynn Kho (at Google Review)

With no prior experience in engaging decking services, Serene was professional and patient in explaining various options which my family could adopt. No hard-selling in expensive products but tailoring the most economical and quality materials to us. The final product was certainly of good workmanship due experienced hands. A good team @ TFG. Cheers!

Frankie Wong (at Facebook review)

It was a really lovely experience dealing with The Floor Gallery. There was no hardselling and the products stood out in quality in comparison to the other filmsy rubbery ones out in the market these days. I received alot of patience during the consultation and was freely given samples to consider. The workers during actual installation were hardworking and their handiwork were great. I really love my new floors now. They not only look amazing, but feels so comfortable to walk on in comparison to tiles. Really satisfied with this decision.

Chan Ming Hui (at Facebook review)

The recommendation and advise by Serene was good and Akram did a fantastic installation job in our home. A very helpful and hardworker. Thank you TFG!

Deborah Lee (at Facebook review)

I would like to thank Serene Soh (Senior Sales Executive) and her colleague Taufik for wonderful service. Serene has done a great job in providing clear explanation about the product and clear all of our doubts. Taufik installed the wpc on the balcony for us to cover a huge planter box. He accidentally damaged a small part of the wall and I appreciate the damage mitigation effort done by the team including touch up after the plaster dried up the next day. Now my baby has a safe environment to play at the balcony and my balcony looks bigger.

Fielny Phionesgo (at Facebook review)

We are well pleased with the service rendered by serene and her team of workers(the guys who installed the flooring). Serene was rather understanding and did not rush us to install when we were undecided on some aspects. As for the team of workers,they were helpful to move things around and got the job done within 2 days. Thank you.

‎عديلة نور ناشة‎ (at Facebook review)

Serene, I'm so happy with your levelling material and HERT vinyl tiles. The dismantling of old vinyl titles and installation were completed by TFG within a day instead of the projected 2 days. Beyond my expectations when I saw how the beautiful tiles locked together seamlessly without glue. So professionally done. Kudos to Serene for her prompt professional service and your dedicated team of craftsmen who work tirelessly.

xenaherc warrior (at Google review)

Shanny was very responsive to understand what I needed to match what they could offer and gave me the assurance and prompt service that I needed. The workers were very professional with the foreman arriving to confirm with the workers what should be done and explain me what I could expect and my agreement on how it will be installed. The workers completed the installation of my balcony decking within a day and the results are fantastic. Kudos for their experience and great work!

Ka-Lin Ng (at Google review)

Thank you TFG for the excellent job well done. The new wood decking over our balcony made it look even more spacious than before! Another big thank you to Koh for being attentive, patient and friendly. Very responsive and responsible too. Our old planter decking had rotted battens and now we never regret replacing it and decking over the entire balcony. Great worksmanship, material and service from TFG. Would recommend

Steve Yuan (at Google review)

Shanny did a great job by explaining to me about vinyl meterials. How does the procces looks like. Job done was very efficient. Took only 2 days leveling plus install vinyl. Kudos to floor gallery team!

Shan Marlston (at Google review)

Great satisfaction to see the end product done by TFG on the balcony decking of my new home. Thanks to Serene, always approachable, responsive and professional. Would recommend to anyone who wants a hassle free and peace of mind when comes to installation of decking.

Darren Cheng (at Facebook review)

Excellent service from Serene, she gave great and honest recommendations and kept me updated on the schedule and progress of the installation.

Vincent Chan (at Facebook review)

Great work and good service. I thought it will take 2 days to lay the tiles as we have to remove my furnitures but it took only a day to dismantle my old vinyl and laminate floor and lay the new vinyl flooring for my living room and kitchen. Good recommendation for my kitchen floor. It looks classy. Thank you Shanny for recommending the Belgium floor. Good workmanship. The worker even tell me how to take care of the flooring after they completed the work. Very satisfied with TFG service. Fast and efficient.???

Zab Jaff (at Facebook review)

GREAT JOB Our wooden balcony flooring was rotten and had holes. We had built our house in Germany on our own and have a quite good understanding about wood and construction. The first craftsman came to check what could be done and noticed that the material as well as craftsmanship of the old balcony flooring was really poor and immediately spotted the mistakes the guys had made. Then a really sweet lady came to measure the area. Fortunately she was quite flexible with regards to the timing. Finally the workers came. They very diligently made sure that the PWC flooring is absolutely even, and the material used, even in areas which you cannot see once they are covered., is really high quality. All our furniture was covered with a plastic foil during the work to protect it from dust, and once the (very friendly) guys were done they cleaned up quite thoroughly. I can strongly recommend THE FLOOR GALLERY since they use very good material, deliver high quality craftsmanship and are very dependable with regards to their appointments.I think they really build things to last. Thank you for the good work

martin zischke (at Google review)

Shanny did a thorough and good job in explaining to us about the types of vinyl finish that The Floor Gallery has to offer. The turnaround time was quick and the workers who came to fix the vinyl over the parameters of the foyer, living room and the outside of our bedrooms did an efficient and proper job. Works were completed within a day and the end result was terrific, with nearly non-visible join lines between each piece. Definitely would recommend The Floor Gallery to those seeking quality and beautiful vinyl finish in their homes.

Nadia Aidan (at Google review)

Was recommended to TFG and very satisfied with their work. Shanny is someone knowledgeable and always a phone call away. Highly recommended.

Eugene Neo (at Google review)

Shanny is very helpful,professional and knowledgeable. Great work done, great value. Highly recommended. Thanks Shanny, thanks TFG. I am very happy with my new floor.

naipeng jiang (at Google review)

Very satisfied with the finished product. Serene, our sales executive, was very responsive and answered our queries promptly. Will definitely recommend friends.

Yee Lin Ho (at Google review)

The Floor Gallery helped to change my laminate flooring to vinyl flooring. Despite me having many fixed cabinets, they were able to chip the old flooring out and replace them without damaging my cabinets. Very pleased with their workmanship. Flooring is laid very well. Their craftsmen were very helpful too. Helped me to touch up the door frames after the flooring was laid. I would recommend them to another current HDB flat owner who is thinking of changing their flooring.

Matthew Chong (at Google review)

Job well done. Provide an excellence service from communication, transaction and workmanship. Thank you very much, Serene. It's been great working with you.

Aisyah aecha07 (at Google review)

We were looking for a fast and efficient way to replace our tile flooring due to constant problems with the grouting. We wanted to find a way to install a new one over our existing one and not have to do hacking. The Floor Gallery delivered on this expectation. Shanny was helpful discussing options for vinyl flooring in terms of advantages and disadvantages. She was quick to do a free on-site quote and responsive to follow up questions we had. The team that worked on the actual installation was evidently experienced, worked efficiently and took care while shifting furniture. They managed to finish our living and dining area in 1 day! We were so pleased with the results and appreciated the minimal disruption. Our new flooring definitely gave our home an elegant but comfy feel.

Arlyn Tolentino de Jesus (at Facebook review)

The whole process just took about a week from meeting with SERENE, selection and measuring to booking and having my decking done for balcony. The decking was done in about 6 hours and the final product was good. Don’t have to worry about the mess it may caused as they will have it cleaned up and removed. SERENE/ FLOOR GALLEY - is definitely someone you might wana consider.

Edward Lim (at Facebook Review)

Friendly customer service, very patient, detailed explanation about products and cost, neat & tidy and good workmanship... We appreciate the time and efforts Joane took to take measurement from start, fast co-ordination and following up on the whole process. All aspects of the delivering products and installation were carried out smoothly. In case if needed in future for post sale support service, I have a great feeling for same service.
Thank you...

Gunner Thiha (at Facebook Review)

Great work . well done and professional . Thanks to Ms Serene . 

Keane Swee (at Facebook Review)

I make a walk in visit to TFG and was served by Jess whom was friendly and helpful. She gave us good suggestion on choosing the correct vinyl flooring for our entire unit. It was a very pleasant experience with her. I would also like to compliment for their two workers for the excellent job done. Their professionalism and expertise surpass my expectation on them initially. I would strongly recommend to any potential homeowners looking for flooring makeover to be done by TFG.

Desmond Tok (at Google Review)

I was looking for vinyl flooring and got in touch with The Floor Gallery. Their sales person Shanny explained in detail the different types of vinyl flooring they have and gave me a cost effective solution for my needs. I was in a bit short of time and needed the flooring to be installed within a week. Shanny made sure to get the materials and people and got the work done before time. She was even able to arrange for a change of skirting that I requested. All the staff and workers were very responsive and polite. The quality of their workmanship is good and my home has a brand new look now! Will definitely recommend them to anyone looking for flooring solutions.

Kavita Rahul (at Google Review)

Moods moduleo product has been the best find so far for our flooring options. Thank you shanny for recommending it to us and isaac, mahmud, nazmul for the perfect installation completing the look of our beautiful home!

Rudi Hermawi Bin Effandi (at Google Review)

Glad I found TFG. Excellent workmanship from the installer, provide professional feedback and conscientious worker. Happy with the whole customer service experience from sales, delivery to completion!

Tiffany Tan (at Google Review)

I was extremely happy wif e result which was done in my living room.. excellent service n quick reply frm e gorgeous serene soh. Will def take tfg for my new hs

Sheha Bleszynski (at Facebook Review)

We went to TFG to look at the different options for our flooring. Met shanny and she introduced us to moods moduleo flooring. We werent ready to decide straight away but she got her manager to explain the difference btw moods and other flooring. That convinced us that this is the best choice. Shanny promptly followed through with measurements and installations. At each step, every worker was dedicated and helped us in our decision making. From isaac their supervisor down to their workers mahmud and nazmul. TFG is reliable for your flooring needs and has a huge range as compared to the usual options you see in the market. Their product is of good quality and the workmanship has been outstanding. Thank you TFG!

Rudi Hermawi (at Facebook Review)

I was looking for vinyl flooring and got in touch with The Floor Gallery. Their sales person Shanny explained in detail the different types of vinyl flooring they have and gave me a cost effective solution for my needs. I was in a bit short of time and needed the flooring to be installed within a week. Shanny made sure to get the materials and people and got the work done before time. She was even able to arrange for a change of skirting that I requested. All the staff and workers were very responsive and polite. The quality of their workmanship is good and my home has a brand new look now! Will definitely recommend them to anyone looking for flooring solutions.

Kavita Sridharan (at Facebook Review)

• Prompt Response • Great Service • Great Workmanship • Reinvent My Home Interior
Thanks Serene! ?

Kyline Ng (at Facebook Review)

Flexible, helpful, friendly, good service, fast response sales executive Lawrence Ong. We hv a budget, he try to help us work within our budget. Just sign the sales order, hv not done the flooring work till Nov18 due to no stock. Will review again aft work done.

Xiaoyan Mok (at Facebook Review)

Yaw Wei Yee (at Facebook Review)

Was looking around for vinyl flooring after collecting our bto keys in Dec 2017 and chance upon The Floor Gallery. Requested for a flooring quotation and Serene contacted me within 2 days. We arranged for an onsite meetup as well as to look at the actual sample. Fast forward 6 months later, our house renovation is nearing completion. I watsapp Serene to request for another round of onsite measurement after our carpentry is all up. Response was fast and the quotation was out by the day. Serene is also very knowledgeable in her work and answered all our queries patiently. We did not have to think too long before deciding to engage her services for our vinyl floor installation.

Low Yong Qiang (at Facebook Review)

I was looking for wood deck flooring for my planter area and came across The Floor Gallery. I proceeded to request for a quotation via FB and within minutes they replied that their sales rep will contact me! And Ms Jess contacted me to arranged for a site recce. She showed us different samples of composite materials and explained the differences. Installation on actual day was prompt and displayed good workmanship. Me and my husband were very satisfied with the final installation. Planter area is now super nice and feels solid when I walked on it. Thanks a lot Jess and the team!

Selina Poh (at Facebook Review)

Serene has been patient in explaining about the decking and giving great suggestions. The workmenship was great as well and both my wife and I loved it.

Zhi Hao (at Facebook Review)

Flooring is always a tricky thing because they determine majorly how your home will look. Shanny has been with us throughout this journey. She was not bothered by the time and swung by our house even though we started without electricity in the dark. She listened to our needs and choose a few of the best to fit into our budget. As we are not in Singapore most of the time, she kept us updated on the progression before the vinyl arrived. The 2 workers who came were very helpful and ensure things were gently placed in view of the wet paint. Thank You TFG for the great job and Shanny is indeed a wonderful asset for the company!

Ann Sim (at Facebook Review)

Excellent job

Nora Sa'at (at Facebook Review)

Prompt responses and follow ups from our sales rep Shanny. Overall flooring work looks good. Workers are meticulous, helpful and responsible.

Siew Fen Ng (at Facebook Review)

We heard about The Floor Gallery from a friend and decided to trust Serene and her team because of Serene's responsiveness and sincerity during the sales process. We only had a small job for the team to do, but much appreciated the care that was taken to ensure the job was done well. We are very pleased with our beautiful new floor and would engage The Floor Gallery again for future projects.

Kirsten Khoo (at Facebook Review)

I was browsing through FB for a good flooring service shop in SG when i stumbled upon the floor gallery SG. Then, i proceeded to enquire the service and serene came down to consult on their service. I decided to take her offer and buy new flooring for my living room. The flooring work was done up very well and fast with no hiccups involved. I loved the new colour and i would definitely recommend their service to anyonr looking for a good flooring here in SG

Anisah Kasim (at Facebook Review)

Awesome product and service rendered. Love the flooring. Easy to clean and maintain. Most importantly service was superb from the initial to the after sales service. Good recommendation and advice given. Wonderful experience. Highly recommended. Thank you Serene. ??

Irwan Abu Bakar (at Google Review)

Fantastic experience! After the job was done, my balcony looks even nicer than how we imagined. I think it was a great idea for having the sales person follow through the end to end fulfilment. After much experiences (both good and bad) with different renovation / furniture vendors, there is no doubt that it is great service that matters the most - in that regards, Jess was awesome! My Wife and I were already 100% trusting her the moment she rolled up her sleeves and doing the site measurements, and she over delivered. Will certainly recommend floor gallery to our friends and colleagues:-)

Dong Hu (at Google Review)

Highly satisfied with the quality of work delivered. Serene Soh has helped us a lot and is very efficient in doing her job. Her replies are fast when we were in doubt. Very pleased to have her as our designer 🙂

Muhammad Haikal (at Google Review)

Very efficient and meticulous work done. Thank you Serene for helping us with our planter bed!

Norliyeni Suhaimi (at Facebook Review)

After all the weeks of scouting for a reliable vinyl source, my husband Raamkummar Supramaniam and I decided to engage The Floor Gallery SG. Upon requesting for a quotation via their website, Ms Jess got in contact with us and arranged for a site recce swiftly. She gave us an in depth and honest review on the vinyl products they carry. A watsapp group chat was created to keep us posted on the vinyl supply and install progress. Despite the challenges faced by Ms Jess to install our common rooms flooring with customise vinyl layout, she managed to deliver to our satisfaction. Thank you Jess for all your assistance. I would also wish to express our thanks to Mr Issac who came by during the day of installation and defeat checking to ensure quality work. Indeed a reliable and professional service with a competitive pricing by The Floor Gallery SG. 

Gayathriy Raamkummar (at Facebook Review)

The FloorSg Gallery team have done a great job! Shanny is a responsive and patient in dealing with customer. Importantly, she do share on good tips! In addition the team created our flooring into a luxurious looked!!

Ilmu Barakah (at Facebook Review)

Im so glad that we found TFG, Serene was very helpful to match our requirements We are very satisfied with the end result, our living room has a more cosy feel now.

Eileen Koh (at Facebook Review)

Call TFG and spoke with Ms Shanny .she is very knowledgeable and experienced in a world.she advise what best wood to use. The worker Mr Nathan is very skillful and experienced in his job.good quality work. Good workmanship finishes. Good touch . Please call TFG and you will not feel disappointed.Me Shanny will clear all your doubts . Will use TFG again soon

Yunos Sharif (at Facebook Review)

Was looking around for Laminate flooring to replace my old flooring. Chance upon The Floor Gallery and found this waterproof laminate and decided to contact them. Shanny was very helpful and recommended the right type for me. As I was waiting for my HIP to complete before I install the new laminate. Shanny was patient and waited for almost a year before I got back to her. Got it finally done today and the installers was very professional and did a tremendous job and both my wife are happy with the new flooring Thanks Shanny.

Bernard Chua (at Google Review)

Awesome service from Shanny at the showroom where she patiently explained the pros and cons of the different types of vinyl flooring. We were particularly concerned because we own 3 dogs and there’s always a nagging concern about how scratch resistant and waterproof vinyl would be. When the vinyl finally arrived, Hossein did a magnificent job installing the vinyl and patiently dealing with my indecisiveness at certain points. I’m definitely very satisfied with my new floor. Amazingly, my tiny studio unit actually looks much bigger!!!

Samantha Lee (at Google Review)

Highly recommended for quality of planks and great customer service. We installed our flooring a month ago and were very satisfied with the quality of the flooring. We needed help with touch up of an area and Marvin responded swiftly. We had the issue rectified in a short period.

Elayne Kwok (at Google Review)

Me and wife recently went to The Floor Gallery to survey for a vinyl flooring.we were welcome by Ms. Shanny. we were advised and recommended by her to choose several colors. Shanny was very patient and attentive to our needs.All appointment made was fast and they had just completed their jobs within five days! Very nice and clean.

Aziana Rizura (at Google Review)

Though there was a little hiccup in terms of the measurements at the beginning, the installation was done within a day and workmanship is good! Looking forward to a new balcony setting for our home!

Kenneth Suzanne (at Google Review)

Good quality product and excellent workmanship for the vinyl flooring! It was a pleasant experience to liaise with Shanny, a friendly and approachable salesperson, who is able to provide professional advice. Thank you, Shanny and the installation team, for the great job done!

SL Q (at Google Review)

From the moment we stepped into the showroom, Shanny welcomed us and explained to us the various options available. She is very professional and has good knowledge of the products. There was no hard sales tactic so we felt at ease with her. She came down to our house the very same day to do measurement and brought some samples along for us to choose the most suitable colour which matches the house concept. She provided good advice and explained in detail to us. She is just a phone call away. She is the one-stop centre for us. The worker assigned to us is also detailed and did a good job. He did everything by himself in 1 day. The end product looked better than we envisioned. It is a pleasant experience!

Khairunnisha Bte Bakri (at Facebook Review)

Excellent services!! Shanny and Isaac had been very helpful and accommodating. They responded promptly and professionally to my request despite multiple long-period delays and rescheduling due to unforeseen circumstances from my side. Thanks for the good work!!

Wei Chong Choo (at Facebook Review)

I would definitely recommend The Floor Gallery for your outdoor decking needs (e.g. balcony). Serene was responsive in replies and punctual in coming to do the site recce. She came prepared, knowledgeable and provided suggestions to enhance our previously dilapidated outdoor decking. The installation was fuss-free and efficient. The end product met our expectations in how it looks, feels and functions. Thumbs up!

Jason Chew Ann Ming (at Facebook Review)

The Floor Gallery is the shop that I will definitely visit again and recommend to other friends in the future. The entire journey with the shop was simply serene, just like the sales representative whom I was in contact with, Serene Soh. After 3 months of planning, waiting and changing of schedule with Serene, the bay window and decking look really good and flawless. Her team’s high demand in accuracy of the installation has complimented my new house with greater usabilityand looks. The bay window and decking that were being delivered to me are of great quality. The craftsmanship was no less than perfect and that wouldn’t be possible without a team of experienced workers that was taking care of my house project. The level of details and extra services that the workers had done for me was absolutely satisfactory!
The presence of a satisfied and happy customer is what a shop needs to have returning customers and to gain reputation. Serene has achieved that in managing work and customer relations with great passion for work. Serving her clients and providing honest opinions, she has done well in giving me a peaceful mind through the journey despite of the constant change and delay of work. My experience with other furniture and household item shops was no where close to pleasant. Serene on the other hand has earned the best customer satisfaction from my family. One word, outstanding. Greatest thanks to The Floor Gallery, it’s team and it’s valuable employees. Thank you guys for giving me what a customer will always want and ask for, quality, service and trust!

呂理諺 (at Facebook Review)

I came upon tfg from google and sent an enquiry. Very soon after their sales rep Shanny came for a house visit and done an extensive review of my requirements. I am glad that she is very well aware of her trade and thereupon to advise what needs to be done as we are laymen so it is not possible for us to know the details. But Shanny is able to even out the requirements and is always responsive to our queries and needs. We paid a visit to their professional looking showroom and view the many selection of tiles available. She is a patient sales rep and are not pushy with hard drive sales, rather waiting patiently for us to make our decision. Finally the workmanship for tiles laying are good and all the work is done within the schedule as per agreed. There are no bad delays or mis-arrangement which I am happy about. Now we have a beautiful floor to match with our house! ... will recommend them to my friends definitely! ...

Joel Tan (at Google Review)

[19/04, 21:31] sathis kumar: U have been very helpful giving gd advice and helpful thanx for all ur great afford really appreciate ur dedication [19/04, 21:33] sathis kumar: Even can see u so tired the whole day u still manage to put up a smile hats off to u sis Serene great job sis

Sathis Kumar Sinivasagam (at Facebook Review)

We chose to go with The Floor Gallery after consulting a few other companies. Serene is always fast to respond, friendly and accommodating (we had to change dates a few times). Quality of the work done is tip top and the new flooring gave our home a fresh, brighter look which we absolutely love! The workers had good work attitude and were skillful. Definitely recommended!

Emmeline Woo (at Facebook Review)

Very pleased with the service from The Floor Gallery, I was looking for a glue free solution to cover our old Parkay flooring and the light oak vinyl flooring proposed was a perfect solution, the rooms look bigger and brighter. Serene was very helpful and proposed a very reasonable price that enabled me to cover two floors vs our original intention. Likewise I was also pleased with the fitter who shaved off our doors at no additional cost. Thank you!!

John Foster (at Facebook Review)

After over 10 years, our planter floor needs to be re done. Seek out the floor gallery for the job and it was a great choice! Shanny is friendly and gives good advice to re deck our planter! She was also patient to explain to us the different types of floor materials. The Worker sent to do the job was meticulous and did a good job within 6 hours! Love the quality of the flooring! Highly recommend The floor gallery and Shanny!

Lishan Chong (at Facebook Review)

I loved their service and their staff named Serene was Super helpful and catered to our every need! She recommended us what she felt we needed based on the fact we have 3 young children.. highly recommended!

Francine Hoeden Lai (at Facebook Review)

Shanny is a great salesperson who help us with the choosing of our decking and get things done right before Chinese New Year even though it was a very short notice. Workmanship is also good and we are satisfied. Thank you

Charlotte Wu (at Facebook Review)

Very happy with the flooring material i bought from Belgium. Although it takes 3 months to arrive it was all worth the wait ?

Serene Chiu (at Facebook Review)

Fantastic service - Serene was quick to respond and proactive in checking and following up with the installation. Quality of deck is good and so far I have been very satisfied with a job well done!

Jeremy Chan (at Facebook Review)

Serene (TFG) helped us through while we replaced our popping tiles. Thoughtful and professional service provided. Very happy with our new vinyl flooring.

Ganesh Chidambaram (at Google Review)

good service! serene was accomodating and even though job was done late, made the effort to ensure good job work. reccomended.

Joshua Daniel (at Google Review)

quality workmanship, job was completed ahead of estimated time. shanny is a very professional salesperson who would listen to your query attentively with a smile . she is punctual for all meet ups (in fact very early) and follow up promptly. very happy with my tiles!

Priscilla Yam (at Google Review)

Shanny from floor gallery helped us select our ideal flooring and Did a beautiful job for my new home. I will definitely go back to them again for my next home!

Valerie Tan (at Google Review)

Excellent service and quality delivered at a good reasonable price. It was a pleasant experience to custom with The Floor Gallery. I chose the company not only because they can provide an one stop service (cement screed and followed by the vinyl tiling) but was impressed by the responsiveness and professionalism of the sales lady, Shanny. She was sincere, quick in her responsiveness and had a great knowledge in the flooring solutions. She was attentive to my requirements and was able to provide good professional advice. The workmanship was at the top grade too. Finally, if the company can support online payment with credit cards, this would be perfect.

colin hui (at Google Review)

Good material and good workmanship. The two workmen were very skilled and very efficient. Shanny was very helpful and made very good suggestions. Thanks!

DemonWorm999 (at Google Review)

Serene was most patient, knowledgeable and professional. We love our new floor!

Seow Hui Goh (at Google Review)

Serene was excellent! She listened attentively to my needs, noting that I have a young toddler at home yet entertain a lot at home, which means I need practicality combined with asthetics for my balcony. She gave her own views on which design looks best based on my interior design and surrounding buildings, and recommended non-slip composite wood for my heavily used balcony which is often wet. She was simply so patient to explain the decking process, materials, etc, even when I couldn't make up my mind on the design, and arranged all the logistics to work on the decking while I was away to minimise dust to the baby. The worker was diligent and careful, and based on what I can see so far, workmanship is very good. Great experience with The Floor Gallery!

Valerie Loh (at Google Review)

I would like to thank the floor gallery which has installed wood decking on my balcony, their workmanship pay attention every details so the balcony looks very beautiful and spaces. They also installed vinyl on bare window, it looks very nice. After finished the work, their installer , Mr. Sahada clean and mob the floor. Awesome job. may God bless your business and your team.

Thomas T (at Google Review)

I highly recommend Floor Gallery if you're considering vinyl flooring for your home. Serene understands your needs and objectives, lay outs the different options and is always responsive and helpful. We had her install grey vinyl planks in our living and dining room area and were thrilled at the high quality installation.  

Kaiyang Huang (at Facebook Review)

good and professional service!! i am very pleased!

Raphael Foo Cher Sheng (at Facebook Review)

My husband and I would like to thank Elaine and Isaac for the amazing job they did for our dream home. The Floor Gallery, is an excellent company that strives to fully satisfy customers needs. The moment we spoke to Isaac, we knew we called on the right company to build our dream home for us. He was full of creative ideas and always very patient in listening to our needs as well. We didnt even have to crack our brains to choose the correct and nice design of flooring to match the concept of our house at all. Isaac did all the job. They were all very efficient and diligent and handed over our dream home to us on time. Well done The Floor Gallery! We highly recommend The Floor Gallery to anyone looking to get work done on their home. Regards, - An Extremely satisfied customer -

Phyllis Foo (at Facebook Review)

We would like to tks Serene . She is approachable n committed to her work. Tks for arranging to have our floor done so fast .

Gin Tan (at Facebook Review)

Excellent service, great quality and fast installation. Highly recommend for anyone!

Kai Ling (at Facebook Review)

The provide good services n friendly, there did a good job.

Nafisah Hussein (at Facebook Review)

Wonderful service from The Floor Gallery from start to finish.Serene was so helpful, answering my questions patiently and promptly.I highly recommend The Floor Gallery for your flooring needs.

Sharon Tan (at Facebook Review)

Thank you for the excellent service. I’m a happy customer.  

Torng Horng (at Facebook Review)

Elaine and Company were very responsive and attentive to my requirements. Glad I made the right choice in choosing them.

Lam Kim Seng (at Facebook Review)

Thanks Elaine for the swift responds to my enquiry. It's a joy to deal with you:) Highly recommended !!

Jeremy Ho (at Facebook Review)

Thank you for the excellent service I received from the Floor Gallery especially my professional, efficient salesperson Shanny. Highly recommend if you are looking for good quality vinyl and decking!  

Michelle Wee (at Facebook Review)

Beautiful flooring! Thanks, Mark, for all ur help in picking the color and arranging the installation so quickly 😀

Izyani Ayik (at Facebook Review)

Highly recommended. Mark Tey is one of the best salesperson i had met. He always reply your whatsapp enquiries within minutes. Patient and courteous at all times. As for the vinyl flooring, the quality is good, the colour is very nice and blend well with our kitchen cabinets!  

Shadowlew Zhi Wei (at Facebook Review)

I just had my balcony done with chengal wood by the floor gallery. I was happy with the end result. The timber was good with little defect. The staining was done well such that it was even. I dealt with Serene. I have been calling her many times a day for various reasons and she picks up my call without fail this each time. This was a major plus point for me as i have had many contractors MIA after collecting deposit. So I would recommend them.  

Joshua Chew  (at Facebook Review)

  Great service, good selection of vinyl flooring tiles and good workmanship in the installation! Special thanks to Mark for always so prompt in replying our queries.

Bernard Chew  (at Facebook Review)

My husband and I would like to thank Serene and The Floor gallery workers for the beautiful job done for our floorings. Serene was very helpful in guiding us throughout the colour selections. Everybody else praised the finished work and asked for recommendations. Of cos we said TheFloorGallery! �  

Hana Purp (at Facebook Review)

Frank, honest and neat jobs! Like it. Overall, satisfied with the service provided.

Han Yang Yap (at Facebook Review)

My husband and i would like to thank Serene for the marvellous job done for our home. Serene took lots of effort to get to know us and our preferences and worked closely with us to fulfil our needs. The outcome is beyond words. Awesome customer service and friendly approach. Serene is very passionate about her job and gives the best tips and advices. Strongly recommended service. Thank you soo much for all the heartwork put in Serene. The outcome says it all. Continue to do your heartwork and more success definitely on your way.

Uma Rajandran (at Facebook Review)

We have been sourcing around deligently for our decking and decided to use the Floor Gallery after being recommended by a friend. We never look back since and we would like to commend Jia Yu especially for catering to my many requests and greatly appreciate her promptness in responding to all my queries and also flexibility to arrange for an early installation. And their workmanship is tip top too. Strongly recommend them.

Viv- Vien (at Facebook Review)

Our flooring journey with The Floor Gallery (TFG) has been most pleasant. When my husband and I visited TFG showroom with three young kids, we were surprised that we could shop and make decisions in peace because the showroom was so child-friendly. It is safe and welcoming for kids, with snacks and toys. We were also heartened by TFG’s honest way of business. We had wanted a more costly product initially. However, TFG informed us that for residential purposes, a less costly product would be more than sufficient. We were very happy to save some money! For the selection of colours, Serene was most patient, helpful and responsive. During installation, she was very professional. She kept us updated of the progress with on-site pictures. When the job was done, we requested for minor touch-ups and the TFG team was very efficient with it. Most importantly, the finished work was simply gorgeous!

Rachel Fong-Lim (at Facebook Review)

Love my new floor! But more importantly, love the overall experience with the staff. Responsive and friendly, interaction was always absolutely professional. Two thumbs up to the before, during and after sales service!

Fong Xiongkun (at Facebook Review)

I just had my planter decking job done well. The quality of work was excellent. Thanks to Mr Mark Tey for his prompt response and his good and sincere advice in helping me to choose the WPC materials for the planter decking. I will be happy to recommend my friends to use The Floor Gallery if they have needs for decking.  

Lim Seow Thong (at Facebook Review)

  I am more than impressed with TFG’s services. I was referred to Shanny when I called on Thursday and requested for an urgent date (l have a housewarming less than 3 days away). Even though I was told they were full, she went the extra mile to slot in an appointment for installation on Saturday (Today) and even met me the same night I called to show me samples. All installed and I am very happy with the results. Very prompt service and will definitely recommend to others looking for flooring solutions.  

Maureen (at Facebook Review)

Really loved the quality of the flooring. Perfect for new homes or just want a change of your flooring. They basically just stacked above of your usual tiles, you don’t have to go through the trouble to destroy your normal tiles just to replace their tiles. U can get your floors done before paying. So after it’s done, and if you are satisfied with the quality and service. You can just pay after that. Recommended and affordable. PS: Our salesperson is serene. She’s so friendly and easy to talk to. Love her service max.

Cyril Ong (at Facebook Review)

Thank you Shanny for the great service. Job well done. And your man did a good job very patient with us too. Thank you once again...

Noor Azlin (at Facebook Review)

Had a great experience with TFG! Understand it’s busy CNY period yet managed to help us get the balcony work done upon knowing we needed it urgently. Professional service and completed the work within a day without flaw! Will definitely recommend them for future cases and others! Thumbs up!!

Patricia Koh (at Facebook Review)

Fantastic service - Serene was quick to respond and proactive in checking and following up with the installation. Quality of deck is good and so far I have been very satisfied with a job well done!  

Jeremy Chan (at Facebook Review)

I have sent several inquiries to decking companies in Singapore. Floor Gallery is not the cheapest price among the quotations I received. But the Floor Gallery salesman Joe is one of the best. His hard working and intense customer caring let me choose Floor Gallery as my final choice. From the very beginning to the finish of decking installation, Joe followed up very closely by his many times of site visiting. I am so pleased to the good quality from Joe and his esteemed company the Floor Gallery. I would like to make my sincere recommendation to all who need such service. Thank you Joe. Thank you The Floor Gallery Pte Ltd

Sam Ye (at Google Review)

Very good workmanship. Very satisfied & job well done. Kudos to Shanny & their workers.

Su Marni Jasuki (at Google Review)

25 weeks ago Its a dream come true. I have been wanting to do vinyl flooring for my 20yrs flat. Not sure who to contact till I' ve come across The Floor Gallery ad @instagram. Tq Shanny for the superb service and very patience with my requests. And the excellent finished job done by your workers. We are your very satisfied customer. Thumbs up.

Kamariah Yunos (at Google Review)

I highly recommend Floor Gallery if you're considering vinyl flooring for your home. Serene understands your needs and objectives, lay outs the different options and is always responsive and helpful. We had her install grey vinyl planks in our living and dining room area and were thrilled at the high quality installation.

Kaiyang Huang (at Google Review)

  Good service! very professional. job well done

Raphael Foo (at Google Review)

  They did a good job in delivering the promises. Serene was very helpful in advising the best to suit my needs. Appreciate it.  

PS K (at Google Review)

Hi everyone serene my sales rep is done a fantastic job for me and has help alot by giving a v.gd price the quality and products are top hand, if u all have in mind to do ur flooring or platform pls give them a call and ask for serene she will come down to give you a well versed of their products and a affordable price

Sathis Kumar (at Google Review)

I recently contracted TFG for a small flooring job. The work involved hacking and removing the existing tile flooring of my kitchen before overlaying vinyl on it. Three quotations were received and only TFG was confident enough to agree to my requirement that the work be completed in 2 days (Friday/Saturday). In fact they completed with hours to spare. The workers (hacker and vinyl layers) worked efficiently and expeditiously and clearly were very experienced in their job. I am particularly impressed by the vinyl layer Sahadat who evidently took great pride in doing his job well. Finally TFG quotation price was competitive with the other quotations. Thanks to Shanny (Sales Executive) and the workers for a job well done.

Ricky Tan (at Google Review)

  Would like to thank you expertise advice and guidance. Your installers have gone a great job and they were really very patient and helpful throughout the whole progress. Been wonderful to have found The Floor Gallery.. thank you ☝

Suzie Sara (at Google Review)

Excellent service by Shanny, great quality and fast installation. Highly recommend for anyone!

Kai Ling Koh (at Google Review)

Good services  , there did a good job. Highly recommended..

grilyshabowpop danisyah (at Google Review)

  Wonderful service from The Floor Gallery Pte Ltd from start to finish.Serene was so helpful, answering my questions patiently and promptly.I highly recommend The Floor Gallery Pte Ltd for your flooring needs.

Chan Men Yee (at Google Review)

I highly recommend Floor Gallery if you're considering planter flooring for your home. Ms.Serene understands your needs and objectives, show samples of pass jobs, is always responsive and helpful. We had her install planks mixture of wood and vinyl material with warranty in our planters. Thank you.

Lim EngTeck (at Google Review)

Shanny customer service is excellent. I love my decking. Highly recommended.  

Jason Chua (at Google Review)

Shanny was helpful and understanding to our needs. They are definately not the cheapest around but their earthwerks vinyl tiles were my choice as they were tested and safe for my kid. Excellent workmanship beyond my expectation. Great job and Thank you!

Fang Tan (at Google Review)

There are a good variety of choices. Sale person Mark is nice and friendly. Thanks to his advise and recommendations, we’re able to finalise our choice. The fine workmanship is also notable. We will definitely come back if there is additional needs.  

Valiant Zhu (at Google Review)

Love my new floor! But more importantly, love the overall experience with the staff. Serene was very responsive and friendly, interactions were always absolutely professional. Two thumbs up to the before, during and after sales service!

Xiongkun Fong (at Google Review)

Did my vinyl flooring twice with TFG (Not enough budget to do the whole house flooring so do it in stages). Serene was ever so prompt and efficient on both occasions. Excellent product. Good worksmanship.I highly recommend it for those considering installing vinyl flooring.  

Muhammad Fadzly Rahim (at Google Review)

Good service and very understanding to our needs from Shanny and when coming to installation Isaac made sure the works was done very professionally ........ very good job done !!!!

Chan Stephen (at Google Review)

I got their Parador laminate click 832 tiles. Price was very competitive. Service was quite good, just that there were a few hiccups. The salesperson, Mark, was very helpful and kind. He was like a friend. I'm also pleased with the after-sales service. Overall, it was a job well done. (The photo I've shared won't do them justice. In reality, it looks really good!) Thank you!

Jerick Tan (at Google Review)

Serene proved to be a worthy and very professional salesperson. She is very attentive to customer's needs and always quick with her responses to our queries and concerns. We are extremely happy with the end results of our home's vinyl flooring. It is much better than what we have expected.The workers did a fantastic job. We are very glad to have Serene as our salesperson. Thank you so much for the awesome service  

Jali Mohd Yunos (at Google review)

Came to them requiring help for repair/ replace of my damaged skirting and laminate flooring. The response was quick and efficient. Shanny even followed up a day after the job is done. Issac (same name as me with different spelling I think) the project manager came early on the day of work. He managed my expectation and his staff for the work to be done. Even the workers were very polite to inform me of their lunch break. Though it's a small project, the pleasant experience is enough to get me endorsing them to my friends and in future bigger project of my own. Thanks TFG!

Issac Elias (at Google Review)

The Floor Gallery gave my wife and me a cosy feeling the moment we step into their office. The sales rep Issac was impeccable in his service and details info. We were also very impressed with their overall work ethics and pricing. Though we were given some lower quotations by other firms,but we decided on The Floor Gallery as their materials and detailed overall planning really won us over. We will be posting our final review right after our renovation ends.

Ngoh Alvin (at Google Review)

Joane from TFG was very patient and prompt to assist us. Impressive after sales service as they came down just to touch up some areas. Strongly recommend TFG to new home owners!

Jason Lee (at Google Review)

TFG still the best after me and my wife did a comparison between (2 other resilient flooring companies) during the exhibition at Expo. I would like to thanks Elaine who did an Excellent job, her professionalism and she is very knowledgeable about the product. So we decided to use their product for our whole house. Lastly, we highly recommend to you - TFG

Keith Ong (at Google Review)

Good service! Installed ERF in my home. Their eco resilient flooring (ERF) is the only resilient flooring product in Singapore that has Singapore Green Label certification. I had also looked into other flooring companies' resilient products but so far only The Floor Gallery's flooring product has green label! So to play safe, me and my wife have decided to install their flooring instead!

Alex Koh (at Google Review)

Excellent sales and responsive service from Serene, great workmanship. Would definitely recommend to my family and friends!

Spencer Wong

I am very happy to came across The Floor Gallery. A very professional service was given by Ms Serene Soh. She is very patient, friendly and answered all my queries. I like my Eco Flooring very much. It gave me and my family a cosy and modern feeling with ERF grey trend. Thank you Serene and TFG.

Nuraini Abd Rahman

We appreciate the time and efforts Shirley took to co-ordinate and follow up on the whole job. All aspects of the installation were carried out smoothly. We look forward to your post sale support if needed. Thanks!

Mary Goh

Friendly customer service, Good workmanship, very neat and tidy!

Harry Min

Very patient and detailed explanation of the product suitable for our needs. Thanks, Shirley. A hassle-free transaction. Workmanship is also good. Thanks!

Lynn Lim See Chen

Service and Product is good. Installation date agreed and no delay. Installer is very experience and helpful. Help to protect flooring after installation.

Derrick Loo Si Kai